Warranties

Limited Warranty: Biolux Research Ltd. (Biolux) warrants to the original purchaser that the OrthoPulse® device will be free from defects in material and workmanship for one (1) year from the date of the original purchase from Biolux or its authorized resellers. This limited warranty is non-transferrable. If the OrthoPulse® is defective during the warranty period, the purchaser's sole and exclusive remedy, and Biolux's sole obligation, will be (at Biolux's discretion) to: repair the OrthoPulse® to conform to its specifications; replace the OrthoPulse® with a comparable product; or refund to the purchaser the original price paid for the OrthoPulse®. Repaired or replaced products or parts may be new or reconditioned, and are subject to this limited warranty through the end of the original warranty period. To obtain warranty service, the purchaser must: contact the prescribing orthodontist or dentist. This warranty does not apply if the defect or malfunction in the OrthoPulse® was caused by misuse, neglect, unauthorized attempts to open, repair or modify the OrthoPulse®, use of the OrthoPulse® with accessories or other products that are not authorized by Biolux, or any cause other than the intended normal use of the OrthoPulse®. Non-warranty work is charged at the minimum repair rate effective at the time the OrthoPulse® is returned to Biolux. All repairs include a complete functional test using factory test fixtures.

EXCLUSIONS: TO THE FULL EXTENT ALLOWED BY LAW, THIS LIMITED WARRANTY IS THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY, AND NO OTHER WARRANTIES, CONDITIONS, OR GUARANTEES OF ANY KINDS SHALL APPLY, WHETHER STATUTORY, WRITTEN, ORALLY EXPRESSED OR IMPLIED; INCLUDING WITHOUT LIMITATION WARRANTIES, CONDITIONS OR GUARANTEES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, QUALITY, OR DURABILITY, ALL OF WHICH ARE DISCLAIMED. IN NO EVENT WILL BIOLUX BE LIABLE FOR ANY SPECIAL, EXTRAORDINARY, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATATION DAMAGES FOR LOSS OF DATA, LOST PROFITS, LOSS OF OPPORTUNITY, BUSINESS INTERRUPTION, PERSONAL INJURY OR DEATH, OR ANY OTHER LOSS ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THE ORTHOPULSE®, EVEN IF BIOLUX IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LIABILITY LIMITATIONS: IF, AS A RESULT OF OR IN CONNECTION WITH ANY USE OF THE ORTHOPULSE®, BIOLUX BECOMES LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY DAMAGES, LOSSES, COSTS, EXPENSES, OR OTHER LIABILITIES WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION (IN CONTRACT, TORT OR PURSUANT TO STATUTE), THEN BIOLUX'S AGGREGATE LIABILITY WILL BE LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID FOR THE ORTHOPULSE®.

The exclusion of certain conditions and warranties and time limitation of certain liability is prohibited in some jurisdiction, so these limitations and exclusions may not apply to some purchasers. This limited warranty is governed solely by the laws of the Province of British Columbia, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws; the courts of British Columbia, Canada shall have exclusive jurisdiction over any claims relating to this limited warranty. 

The OrthoPulse® System has US and international patents pending.

The Biolux logo, OrthoPulse®, Accelerating Regeneration® and the collection of these marks are trademarks of Biolux Research Ltd. 

All rights reserved.

Manufacturers Liability

Biolux Research Ltd. assumes no responsibility for any damage, loss, or claims which may result from: failure to follow the instructions contained in this manual; malfunction due to unauthorized repairs or modifications. Use of the OrthoPulse® equipment is entirely the responsibility of the operator.

Replacement

No component of the OrthoPulse® is user serviceable or replaceable. During the course of treatment no OrthoPulse® components should require replacement. Bite marks and other wear marks that become present in the mouthpiece over time are normal, and do not require replacement. However, they may be indications that you are biting or clenching too hard during your OrthoPulse® treatment. If there are punctures, or any of the internal surfaces of the mouthpiece become exposed, immediately stop using the OrthoPulse® and consult your orthodontist or dentist for device replacement. In case of other damage or unforeseen wear and tear, please contact your orthodontist or dentist for a replacement.

The OrthoPulse® contains a rechargeable lithium polymer battery. The battery is not user-serviceable or replaceable. To maintain battery life, do not let the battery completely discharge. Under proper use and storage conditions, the battery life is approximately 2 years.

WARNING: Do not tamper or attempt to repair the OrthoPulse® or its charging case. 

If the OrthoPulse® becomes damaged, return it to the manufacturer for replacement or repair. Prior to use, the user should inspect the OrthoPulse® for noticeable signs of damage or wear. If damage is suspected, notify your orthodontist or dentist for replacement or repair. Do not substitute any parts or materials in the device.